tk2971's Privacy Policy

We may collect the following types of information for registration and service delivery on the tk2971 platform:

1.1 Personal Identification Information

• Full name and date of birth
• Email address and mobile number
• National ID (NID) or passport details (for KYC verification)
• Residential address

1.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical and Usage Information

• IP address and device identification information
• Browser type, operating system, and device model
• Gaming activity history and preferences on the platform
• Information collected through cookies and similar tracking technologies
• Login and session information

tk2971 collects and uses your information only for legitimate purposes. The main purposes are as follows:

• Account Management: To complete registration, login, and account verification processes.
• Transaction Processing: To securely process deposit and withdrawal requests and to maintain transaction history.
• KYC Verification: To complete the internationally recognised Know Your Customer process, which is part of fraud prevention and anti-money laundering requirements.
• Age Verification: To ensure that only users aged 21 or above may use this platform.
• Customer Support: To help resolve your issues through 24/7 live chat.
• Security: To prevent unauthorised access, fraud, and cyber attacks.
• Personalisation: To improve your experience based on your gaming preferences.
• Legal Obligations: To meet applicable legal and regulatory requirements.
• Responsible Gaming: To identify unusual gaming patterns and provide support when needed.

tk2971 does not sell, rent, or use your personal information for marketing purposes with any third party. However, information may be shared with specific third parties in the following limited circumstances:

3.1 Service Providers

We work with trusted service partners to operate essential services such as payment processing (bKash, Nagad, Rocket, banks), technology infrastructure, and customer support. These partners are given access only to the information necessary and are contractually bound to comply with our privacy standards.

3.2 Legal Obligations

We may provide specific information to relevant authorities to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements.

3.3 Fraud Prevention

Information may be shared with security agencies or regulatory bodies to detect and prevent money laundering, fraud, or other unlawful activities.

The tk2971 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

4.1 Cookies We Use

• Essential Cookies: To maintain the basic functionality of the platform (login sessions, security).
• Functional Cookies: To remember your language preferences and other settings.
• Analytics Cookies: To analyse website usage and improve services.

4.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

tk2971 takes the following technical and organisational measures to keep your information secure:

• SSL Encryption: Every connection to the platform is encrypted using SSL/TLS technology, which keeps your information secure during transmission.
• Data Encryption: Stored sensitive information is protected using industry-standard encryption methods.
• Access Control: Only authorised staff can access limited information for specific purposes.
• Regular Security Testing: Regular security audits are conducted to identify vulnerabilities.
• Firewall and DDoS Protection: Advanced security layers are maintained to prevent unauthorised access and cyber attacks.
• Two-Factor Authentication: An additional layer of security is provided to protect your account.

While we are committed to ensuring the highest level of security, no digital system is completely risk-free. In the event of a data breach, we will promptly notify affected users and take the necessary remedial action.

tk2971 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Active Account: All necessary information is retained for as long as your account remains active.
• After Account Closure: Transaction records and KYC information may be retained for a further period to meet legal and regulatory requirements.
• Legal Claims: Information required for the resolution of any legal claim or dispute is retained for the relevant period.
• Marketing Data: Marketing-related information is deleted when you withdraw your consent.

Once the purpose for retaining information has been fulfilled, we delete or anonymise it securely.

As a user of the tk2971 platform, you have the following rights over your own information:

• Right of Access: You may request at any time to know what information we hold about you.
• Right to Rectification: You have the right to request correction of your information if it is inaccurate or incomplete.
• Right to Erasure: In certain circumstances you may request that your information be deleted ("right to be forgotten"), though this right may be limited where legal obligations apply.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Data Portability: You may request your information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the use of your information for specific purposes.
• Right to Withdraw Consent: For information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact us via live chat or send an email to [email protected]. We will respond to your request as soon as possible.

tk2971 is a platform for users aged 21 or above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

Your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that:

• The country or organisation receiving the information maintains adequate protection standards.
• Appropriate agreements or legal arrangements are in place for the transfer of information.
• Information is always protected in accordance with the standards of this policy.

Our platform may occasionally refer to third-party websites. tk2971 is not responsible for the privacy policies of these external sites. We advise you to read the privacy policy of any external site before visiting it.

tk2971 reserves the right to update or change this privacy policy at any time. For significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of this page.
• By sending a notification to your registered email address (if the change is significant).
• By displaying a relevant message after you log in to the platform.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the new policy. We recommend that you review this page from time to time.

If you have any questions, concerns, or requests regarding this privacy policy, you can contact us:

• Live Chat: Bengali-language support is available 24 hours a day, 7 days a week.
• Email: [email protected]

For requests relating to the exercise of your data protection rights, we will aim to respond as soon as possible and within a maximum of 30 days. For complex or multiple requests this timeframe may be extended, but we will keep you informed in such cases.